Manager, Client Management at Smollan (Thailand) Limited

Job Description:

Latest job information from Smollan (Thailand) Limited for the position of Manager, Client Management. If the Manager, Client Management vacancy in Thailand matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Smollan (Thailand) Limited for the position of Manager, Client Management below matches your qualifications.

Job Responsibilities:

• Support Superior to build long term, trusting relationships with key client contacts by gaining in depth knowledge of their business, requirements and support team to ensure excellence execution and provide value added reporting.
• Meeting all client needs and deliverables according to proposed timeline and SLA (Service Level Agreement)
• Work closely with Superior to manage communication between clients, operations team and internal team
• Resolving the clients issue and complaints timely and productive manner by working closely with Superior and internal team
• Prepare quarterly/monthly/weekly report on responsible clients and prepare presentation which provide value added insight for the clients
• Recommend improvements or process enhancements to improve team productivity and cost efficiency
• Research online and offline for relevant market data and insights to add value to the operations execution and reporting
• Help Superior in identifying opportunities to grow business with key clients
• Maintain records of all transactions and contacts with clients and ensure administration and support services delivered to business operations in accordance to agreed service level standards
• Collate, document and prepare reports on budget, cost control administration and support services delivered
• Manage invoicing and payment collection process to ensure on-time and accurate invoicing and payment (per contract details) or in case of additional add-on service.

Qualifications:

• Graduated Bachelor's degree or professional qualification in Business Studies, Marketing, Economics or a related fields
• Minimum 3 years' experience in a similar role
• Demonstrate strong understanding of clients' industry/business/products
• Demonstrate client management and project management skills
• Demonstrate customer-oriented mindset
• Ability to work in a fast-paced environment
• Demonstrate basic analytical skills and attention to detail
• Demonstrate basic experience in analyzing data and understanding business implications
• Fluency in English both written and spoken
• Demonstrate proficiencies in office productivity tools: Microsoft Office

Interested applicants are invited to apply in person or send application with full resume.

Indicating qualifications and experience, transcript, expected salary and recent photo to the address by click   "Apply now" below:

Achara Satiddamrongtham / People Teamor

Smollan (Thailand) Limited

1840 Sukhumvit Hills, 19th Floor, Sukhumvit Road, Phra Khanong Tai, Phra khanong, Bangkok 10260, Thailand

Job Info:

• Company: Smollan (Thailand) Limited
• Position: Manager, Client Management
• Work Location: Thailand
• Country: TH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Manager, Client Management at the office Thailand above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.