Data Centre Operations Analyst

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In todays ‘iNTTerconnected world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the worlds most significant technological, business and societal challenges. With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. **Want to be a part of our team?** Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers, medical facilities, laboratories or utilities infrastructure. Has proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards. Coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems. May work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc. **Working at NTT** The role of Critical Facilities Maintenance Engineer is responsible for working with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. This position performs hands-on operations and maintenance which includes all physical and administrative operations tasks, service, and maintenance in accordance with site processes and procedures to ensure the highest levels of uptime, efficiency, and safety without disruption to the business. **Key Role and Responsibilities**: - Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. - Repairing of all systems and monitoring and troubleshooting systems as problems arise. - Ensures implementation of preventive maintenance on equipment. - Conducts routine inspections on the equipment rooms, data center, UPS room and production areas. - Complies with organizational and governmental safety standards. - Monitor and assess all facility equipment and installations in the facility are in good working condition. - Coordinates with building administration to ensure common area services are properly provided to client and list services. - Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters. - Assists in timely reporting of facility management operations and necessary metric reports to management. - Monitors housekeeping program for assigned facility aligned to client requirements, NTT standards and industrys best practices. - Coordinates with client on housekeeping schedule and specialized work (e.g., carpet, cleaning pest control). - Assists in arranging security guidelines for security and closed-circuit television for client approval. - Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures. - Complete work order requests accurately and on time and within budget. - Order parts and supplies for maintenance and repairs. - Assist in scheduling and supervising vendors/subcontractors during equipment / systems maintenance and service. - Provides recommendation of improvements to the operations and maintenance program on an on-going basis. - Respond quickly, using NTT procedures or emergency operating procedures to data center facility emergencies. **Knowledge, skills and attributes**: - Good understanding of safe work practices, which are set by safety regulations and legislation - Proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems - Knowledge of Microsoft Office Suite - Word, Excel and Outlook - Knowledge of CMMS systems - Knowledge of critical facilities operations - Knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments - Ability to work night shift work and set shift which may include nights and holidays - Ability to maintain a positive and professional working relatio

Information :

• Company : NTT
• Position : Data Centre Operations Analyst
• Location : ชลบุรี
• Country : TH