Guest Services Assistant (Don Mueang)

**Job Description**: **Job Summary** The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations. **Responsibilities**: - Documentation check: passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass - Tagging luggage and carry on inspection, referred to Teams & Conditions - Boarding guest to the aircraft - Deplaning guest from the aircraft - Providing assistance to guest if any special need: wheelchair, NTL, etc. - Responsible for ensuring Guest Service operations are conducted in accordance with applicable regulations, compliance with Civil Aviation Authority of Thailand requirements and standards of Thai AirAsia - Handle documents: GD, crew sign, collecting departure and arrival immigration card **Qualifications**: - Bachelors Degree in any filed with customer service or ground service experience - Experience in working as Guest Service, Ground Service, Customer Service in Airline Industry is advantageous - Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment - Proficient in oral and written English and Thai or local language where staff is located - Possess good interpersonal and communication skills with TOEIC scores above 600 is advantageous - Able to work on shift with flexible hours **We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Information :

• Company : AirAsia
• Position : Guest Services Assistant (Don Mueang)
• Location : กรุงเทพฯ
• Country : TH