IT Analyst (IT Helpdesk Support)

Become a part of Thailands no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. We are looking for potential candidates who are eager to learn and grow to join our young talent team. Job Posting Location Bangkok Job Summary Be a 1st tier to provide troubleshooting and technical support for AISs employees (internal user), AISs Dealer and AISs Branches for all internal application, software on windows base, hardware and all kind of peripherals, and all the tasks related to the end-user computing application over the phone and online ticket website. Job Description Responsibilities

• Be a 1st tier supporting about computer hardware/software including internal system to All AISs employee, Dealer, Shop, and all the tasks related to the end-user computing application over the phone and online ticket website
• To manage and tracking incidents until close all incidents within SLA and escalate to relate team

Qualifications

• Age not over 22-25 years old
• Bachelors degree in Information Technology ,Computer Engineering or related fields
• 0 - 3 years working experience in IT support, help desk
• Have basic knowledge about Hardware/Software computer program on windows
• Strong technical and analytical skills
• Good communication skill and service-minded
• Able to coding will be advantage
• Able to work in shift (day & time)*

Recruiter Wanasiri Khamensang (วรรณศิริ เขม่นแสง)

Information :

• Company : AIS
• Position : IT Analyst (IT Helpdesk Support)
• Location : กรุงเทพมหานคร
• Country : TH