Trust & Safety - English Speaking

Organize, categorize, and publish content and information using specific tools and channels; - Review, classify and/or eliminate highly sensitive content; - Understand and remain updated on changing client policies and guidelines; - Investigate, resolve, and relay complex content issues to the broader Trust and Safety team within agreed-upon turnaround times and standards of quality; - Serve as an advocate for the user community; - Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe; - Participate in process improvement initiatives that improve quality and efficiency of work; - Participate in continuous training programs and workgroup discussions for optimal development in the role. **Qualifications** - Sound coping, emotional resilience, and stress-management skills; - Excellent comprehension, communication, and good English skills; - Graduate in Bachelors degree in any field - Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies; - Strong attention to detail; - Comfortable synthesizing and analyzing information from multiple streams; - Strong critical thinking and decision-making skills; - Deep familiarity and passion for the internet, internet platforms, and internet culture; - High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported; - Ability to work well on a team and individually; - Ability to work differing work; rotations/shifts and non-standard work hours; - Flexible in meeting changing business needs in a fast-paced environment; - Commitment to quality, efficiency, and effectiveness; - Previous business process outsourcing, customer service, or content moderation experience is a plus; - Able to work under pressure; - Proactive and dynamic approach; - Great command of MS Office Tools. - Proficient in Thai and English language - Fresh Graduate are welcome.

Information :

• Company : Accenture
• Position : Trust & Safety - English Speaking
• Location : กรุงเทพฯ
• Country : TH