Xm Tech Growth Manager

Hi, Position - **XM Tech_Growth_Manager or Manager (CX Tech)** Location - **Bangkok, Thailand (onsite)** **Key Responsibilities**:Be a key contributor to the growth of the relationship for Ugam across different verticals. Play a major role in acquiring new logos and converting them into long-term engagements for Ugam and its client. Manage CX programs end to end. Monitor and review progress for timely implementation of all programs/projects Engage with relevant stakeholders within the client organization to review and conduct review meetings periodically. Review contracts, SOW, and any other related documents and ensure all legal documents are in place and up to date to perform services. Review and approve proposals for prospective clients which include solution and project scope Work with the internal Engineering Services team and design project plan to implement the client use case Review the final solution from the clients best practices perspective and provide recommendations for efficient implementation of solutions Continuously adapt and develop product knowledge and learn new technologies. Work with the team to enhance the experience appropriately Train end clients on specific use cases and new aspects of the Experience Management (XM) Platform and related solutions Actively participate in presales/sales process, scoping call with the end-clients **Qualifications**: Advanced degree preferred **Experience**10+ years of experience in the space of technology, platforms, and project management. 5+ years of experience in handling revenue goals; active participation in account growth and business development Experience working with leading MR (/) consulting firm (preferred) Experience working in target driven roles implicating sales/business development. (preferred) Organic movement from Operations to Sales **Technical/Domain**Exposure to CX Platforms like Qualtrics, Medallia, ConfirmIT would be preferred Experience designing Experience Management (XM) solutions, and managing related technical projects Experience reviewing project scope, SOWs, implementation solutions Experience in the areas of Implementation Consultancy Services, Engineering Services and Managed Services **Behavioral**Communication Learnability Teamwork Result Orientation Problem Solving Business Acumen **Salary**: ฿1,000,000.00 - ฿1,432,800.00 per year Ability to commute/relocate: - Thailand: Reliably commute or planning to relocate before starting work (required) **Education**: - Masters Degree (required) **Experience**: - CX Tech: 10 years (required) - XM Tech: 10 years (required) **Speak with the employer** +91 9826016866

Information :

• Company : Concept Management
• Position : Xm Tech Growth Manager
• Location : ไทย
• Country : TH