Customer Relationship Management Manager (CRM)

**Industry**: Manufacturing(Other) - ** Job Description**: - Provide CRM and Digital Marketing strategies, plans and Implementation to drive optimal business for retaining customers - Improve customer data quality and data management process to ensure readiness utilize to support CRM and Digital Marketing campaign - Developing a strategy and work plan for Member Card benefits focusing on redemption items and privileges. - Expanding and strengthening a partnership between Brand and our partners. - Collaborate with related functions to define the customer segmentation matrix to identify customer loyalty index and increase service retention - Keep monitoring CRM and Digital Marketing program performance and deep analysis of customer response to customer offer enables more optimized customer approach and higher customer response - Provide support on any database system customization to any work related to after sales service - Other duties as assigned by supervisor - ** Requirement**: - Bachelor or higher degree in Marketing, Economics, Business Administration, MIS, or related fields - At least 10 years of experience in CRM Marketing, CRM-digital, retail or fashion retail business will be highly considered - Significant experience in the area of marketing planning, data analytics, or CRM, with proven record on the intensive use of data - High competency working with all levels and functions - Willingness to work under pressure in a fast-paced environment - Good command of English both written and spoken - ** English Level**: Level 3 - Business Level - ** Other Language**: None - ** Working Hour**: 0900 ~ 1800 - ** Holiday**: Sat-Sun - ** Benefit**: - SS0 - OPD/IPD - Provident Fund - AL 12 days - Birthday Leave 1 day - Performance Bonus

Information :

• Company : Reeracoen Recruitment
• Position : Customer Relationship Management Manager (CRM)
• Location : สาทร
• Country : TH