Fraud Operations Manager (Ascend Money) at Ascend Group

Job Description:

Latest Job Information from Company Ascend Group as position Fraud Operations Manager (Ascend Money). If Job Vacancy Fraud Operations Manager (Ascend Money) in กรุงเทพฯ matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Ascend Group as the position Fraud Operations Manager (Ascend Money) below matches your qualifications.

Responsibilities

• Manage team to investigate and complete CFR within SLA.

• Oversee end-to-end handling of CFR and other fraud cases, ensuring investigations are completed accurately and within a timely manner.

• Develop metrics and dashboards to track case volumes, resolution times, and SLA adherence.

• Gather information and evidence for legal purposes.

• Implement process improvements to increase speed and quality of fraud investigations.

• Represent Fraud Operations in senior management forums, providing updates on fraud case performance, SLA compliance, and customer impact.

Requirements

• Bachelor's degree or higher in related field

• Minimum 7 years working experience, focused on Fraud Monitoring or CFR in financial business.(fintech, digital payments, or banking background preferred).

• Strong understanding of fraud investigation processes.

• Familiarity with regulatory requirements in Thailand related to fraud and dispute resolution is a plus.

• Excellent leadership skills with experience in building and scaling high-performing teams.

• Project management skill , Problem-solving, positive and constructive attitude.

• Excellent English communication skill

• Ability to work under pressure and meet tight deadlines

• Decision making and leadership skills

Job Info:

• Company: Ascend Group
• Position: Fraud Operations Manager (Ascend Money)
• Work Location: กรุงเทพฯ
• Country: TH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Fraud Operations Manager (Ascend Money) at the office กรุงเทพฯ above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.