Market Manager

HBX Group is the worlds leading technology partner, connecting and empowering the world of travel. Were game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch mentality. Were headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

Market Manager

Hybrid - Thailand (2 Days Office: 3 Days Home)

Full Time

About Us

HBX Group is the worlds leading technological partner, connecting and empowering the world of travel. Were game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch mentality.

Job Summary:

MMs direct revenue generation from the designated area will contribute to the overall Regions performance. Responsible for building up and optimizing commercial relations with existing Select hotels.

Responsibilities:

• To implement the digital supplier model with the hotels from their portfolios.
• Maintain and grow the share of house of Select suppliers in their portfolios.
• Convert the maximum of Select suppliers to Prime Suppliers in their portfolios.
• To improve the overall competitiveness through a digital approach in their portfolios.
• Digital acquisition of new suppliers and digital recovery of existing Select suppliers
• To reduce the ‘cost to serve while at the same time aiming to improve service levels.
• To understand our contracting tools and to optimize their duties.

• To improve marketing campaigns conversion. Expected to do 50 calls per week at least with their hotel portfolio to optimize the marketing campaigns we will be launching aiming to increase their TTV & bookings.
• Participating actively in our regular team follow up (mainly Revenue and Campaigns activity performance) to help RMM to understand the situation of their portfolios and new improvements needed.
• Hotel acquisition: Manage monthly Global Chain Transfer, e-registration and other form of new acquisition or winback hotel from the onboarding.
• Be part of the digitalization process we are implementing: Adapt to the new way of interacting with our suppliers in the digitalization journey & give feedback about the process or improvements we should do.
• Update suppliers interactions using the Salesforce CRM system (calls, tasks, opportunities)
• Managing a portfolio of ~1000+ accounts
• Assist hotels in their interaction with our platform and operational topics (aiming to be self-service)

Skillset and Experience Required

• Minimum of 3 years in managing commercial accounts
• Minimum 1 year experience in Sourcing, Operations or Marketing
• Travel industry experience.
• Interpersonal skills with high Communication and Negotiation skills
• Strong willingness to learn and try new things
• High capacity to prioritize, perform and drive: Results orientated
• Strong capacity to work independently
• Languages: Fluent English, Chinese and Vietnamese
• Knowlegde of MS Office, Mitra, Salesforce and Maxiroom

At HBX Group, we believe that diversity drives innovation and makes travel a force for good.

We re committed to creating an inclusive workplace where everyone feels valued and

respected, embracing different backgrounds, perspectives and talents. Join us and be part

of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

• Within an innovative, engaging and multicultural environment.

• Have the opportunity to build strong and lasting business relationships and friendships from around the world.

• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Information :

• Company : Hotelbeds Accomodation & Destination
• Position : Market Manager
• Location : กรุงเทพฯ
• Country : TH