Position | Team Manager - Telemarketing (Mortgage Loan Sales) |
Posted | 2025 October 01 |
Expired | 2025 October 31 |
Company | TTB Bank |
Location | กรุงเทพฯ | TH |
Job Type | Full Time |
Latest Job Information from Company TTB Bank as position Team Manager - Telemarketing (Mortgage Loan Sales). If Job Vacancy Team Manager - Telemarketing (Mortgage Loan Sales) in กรุงเทพฯ matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from TTB Bank as the position Team Manager - Telemarketing (Mortgage Loan Sales) below matches your qualifications.
Job Description:
Lead and manage the mortgage advisory team to meet business goals and performance targets.
Provide coaching, mentorship, and support to advisors to help them improve performance and maintain high standards of customer service.
Ensure compliance with all regulatory requirements.
Develop and execute the strategy for the mortgage advisory line, aligning with the company's overall objectives and goals.
Identify and implement improvements in processes, systems, and customer experience to increase efficiency and customer satisfaction.
Handle escalated customer concerns, ensuring timely resolutions and maintaining client satisfaction.
Ensure that the mortgage advisory team adheres to regulatory requirements, industry standards, and internal policies.
Oversee the preparation of reports and documentation to comply with regulatory requirements and internal audits.
Monitor and manage risk exposure within the mortgage portfolio, ensuring all advice is given in a responsible and compliant manner.
Drive the growth of the mortgage advisory line by ensuring strong customer acquisition and retention rates.
Ensure efficient processing of mortgage applications and timely resolution of any issues.
Qualifications:
Bachelor/Master's degree in Marketing, Finance & Banking, Business Administration, or a related field.
At least 10 years' experience in Telesales or Telemarketing for Mortgage Sales, Home Loan, Home Equity or banking industry.
Excellent mentoring and people management skills.
Strong in communication skills.
High achievement drive.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Team Manager - Telemarketing (Mortgage Loan Sales) at the office กรุงเทพฯ above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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