Trust & Safety Analyst (Trainer) at Accenture

Job Description:

Latest job information from Accenture for the position of Trust & Safety Analyst (Trainer). If the Trust & Safety Analyst (Trainer) vacancy in กรุงเทพฯ matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Accenture for the position of Trust & Safety Analyst (Trainer) below matches your qualifications.

Your role requires the following responsibilities:

• Manage Training batches of 5 to 25 HC per Training schedule.
• Lead training projects.
• Deliver process/product/policy training in classroom/online environment.
• Develop and deliver training courses for different trainees/markets/products.
• Identify and assess training needs of the team to bridge any process/policy gaps for better performance and understanding about the policy.
• Lead all Process RCA and build training plans to deliver.
• Track and Report all Training activities of New Batches.
• Participate/lead policy briefings to ensure any changes are consistent and in line with local cultural, socio, geographical and political conditions.
• Work with business teams to achieve top performance, including group coaching, bottom performers identification and training.

Key Qualifications/Skills:

• Training Expertise:
  • Proven experience in designing, developing, and delivering effective training programs.
  • In-depth knowledge of adult learning principles and instructional design methodologies.

• Subject Matter Proficiency:
  • Mastery of the content and processes relevant to the training area.
  • Ability to convey complex information in a clear and understandable manner.
• Communication Skills:
  • Excellent verbal and written communication skills to deliver engaging training sessions.
  • Active listening skills to understand trainees' questions and concerns.
• Presentation/Facilitation Skills:
  • Ability to deliver dynamic and interactive presentations that keep trainees engaged.
  • Effective use of visual aids and technology to enhance training delivery.
• Interpersonal Skills:
  • Strong interpersonal skills to establish rapport and build positive relationships with trainees.
  • Empathy and patience to address diverse learning styles and individual needs.
• Feedback and Evaluation:
  • Skill in providing constructive feedback to trainees to facilitate their growth and development.
  • Ability to assess trainees' progress and adjust training strategies as needed.
• Adaptability:
  • Flexibility to adjust training methods based on trainee feedback and changing needs.
  • Ability to handle unexpected situations and modify training plans accordingly.
  • Ability to effectively manage time and work in a fast-paced, timeline-driven environment.
• Technology/Functional Proficiency:
  • Familiarity with relevant training software, e-learning platforms, and multimedia tools.
  • Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports.
  • Data analysis skills to interpret training metrics and make data-driven improvements.
  • Working knowledge of Project Management methodologies.
• Assessment and Measurement:
  • Skill in creating assessments to evaluate trainees' understanding and skill proficiency.
  • Ability to analyze training effectiveness and make improvements based on results.

Job Info:

• Company: Accenture
• Position: Trust & Safety Analyst (Trainer)
• Work Location: กรุงเทพฯ
• Country: TH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Trust & Safety Analyst (Trainer) at the office กรุงเทพฯ above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.