| Position | Customer Experience |
| Posted | 2025 September 29 |
| Expired | 2025 October 29 |
| Company | DoHome |
| Location | ปทุมธานี | TH |
| Job Type | Full Time |
Latest Job Information from Company DoHome as position Customer Experience. If Job Vacancy Customer Experience in ปทุมธานี matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from DoHome as the position Customer Experience below matches your qualifications.
ResponsibilitiesCollect and analyze data from various sources to provide meaningful insights and recommendations for retail and wholesale business improvement.conduct and synthesize customer experience research to identify opportunities for enhancement. Apply knowledge of research methodologies to gather data and produce useful findings. Manage data inputs from various sources, such as customer interviews, surveys, and other relevant data, ensuring proper synthesis.
Analyze data and provide actionable insights, using tools like PowerBI to explore retail data and consolidate research findings, then share these insights with relevant departments via reports and research repositories. Understand key customer experience metrics (such as NPS, CSAT, service levels) and track/report on the success of improvement initiatives. Identify customer needs and take necessary steps to maintain a positive customer experience.
RequirementsBachelor's degree in Business Administration, Economics, Marketing, or related fields.1-2 years of experience in Customer Experience Management or a related field. Knowledge in product management, marketing, analytics, and project management. Ability to multitask effectively and work collaboratively in a fast-paced, team-oriented environment.
Strong presentation, communication, leadership, and negotiation skills. Proactive attitude with a positive and solution-focused mindset. Ability to Travel to the Dohome Headquarters in Bang Phun, Pathum Thani : Applicants must be able to commute to the headquarters located in Bang Phun, Pathum Thani, conveniently on a daily basis.
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After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Experience at the office ปทุมธานี above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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