Data Center Operator, Infra Ops

* 4~10years of IT infrastructure experience - Basic understanding of data center facilities - Solid Understanding of Linux/Unix Administration - Server Hardware Troubleshooting and hands-on experience - Experience in Network Protocols: Ethernet, L2/L3 technologies - Network Hardware: Copper, Optical Fiber Cabling, Switches and Routers etc. - Experience with task tracking, prioritization and escalation procedures - Strong Communication Skills - Business level of verbal and written English language proficiency - BA/BS in technical field or equivalent practical experience - Passionate about IT infrastructure and hardware Data Center Operations designs, installs & maintains the worlds largest Cloud Computing Infrastructure. We are looking for skilled Data Center Linux & Hardware Engineer with a passion for technology to help us expand our Cloud to the next level. Key job responsibilities There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are: Problem Solving: - Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include: - Escalation point and technical troubleshooter for all Systems and Network hardware problems - Deep diving into Linux server issues Technical: - Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical - Remediation of physical layer outages, both Systems & Network - Remediation or recovery of physical power issues on racks - Participate in Data Center power & cooling events Operations: - Meet 24x7 On-Call requirements and response during shift rotations. - Install & configure racks of hosts in line with internal Service Level Agreements - Triage & resolve trouble tickets for all devices in your region - Data Center point of contact for all High Severity issues - Physical replacement of server and network device parts - Ensure correct rotation of parts & spares - Help define metrics to increase our customer uptime - Enforcing Amazons Security Best Practices - Interact with third party vendors & contractors - Contribute ideas to improve operational efficiency Project Management: - Participate in and deliver on a number of high impact small to mid-scale projects - Participate in team meetings for metric analysis and project status updates - Help build the worlds largest Cloud infrastructure Mentoring: - Share knowledge and help educate less technical staff on the best practices related to all service owner issues Hiring: A day in the life A Data Center Linux & Hardware Engineer may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others). About the team Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding.

• Data center operation experience
• Linux certification and/or administration experience
• Linux+
• Network certification
• Network+
• 3~5 year experience troubleshooting server hardware issues from multiple vendors
• Scripting skills
• Bash, Python, Perl, etc. (or programming languages)
• Project coordination/management experience
• Experience or Knowledge of AWS products: EC2, S3 etc.

Information :

• Company : Amazon Web Services
• Position : Data Center Operator, Infra Ops
• Location : ศรีราชา
• Country : TH